The Art & Science of Telemarketing: Excellence Beyond the Call
Join us for an exciting 2 hour workshop and explore both the human and tactical sides of marketing that lead to real-world results.
Overview
Built around a tried and tested process known as The Call Cycle, this 2 hour workshop employs an engaging and easy-to-follow 5-point system that reduces the need for scripts and brings out the human side of telemarketing. The result? Trusted relationships built on a foundation of open communication and respect.
Upcoming sessions
Check out the details of our upcoming The Art & Science of Telemarketing: Excellence Beyond the Call workshops down below!
November 2025 | |
25th |
Fast Track: Master Marketing Process, Planning & Technology 16 Duke Street, Darlington 2pm-4pm £150+VAT |
December 2025 | |
|
4th |
Fast Track: Master Marketing Process, Planning & Technology Online 9.30am-11.30am £150+VAT |
You can find our full training calendar here.
Our course objectives
Learn effective ways to build relationships with clients over the phone.
Find out how to start each call with confidence.
Make strides in your personal development with new techniques that open up conversation and strengthen communication
You will be learning all this from Mags Bradshaw, a Master British Certified Trainer who has been telemarketing for 30 years and has worked with all kinds of companies, ranging from local, national and international.
Looking for something else?
We are happy to deliver bespoke training and mentoring to support your business and people that power it.