Connect & Convert: Creating Impactful Telemarketing Solutions

Join us for an energising 2 hour workshop that focuses on maximizing the first impression, active listening, and proven closing techniques.

Connect & Convert: Creating Impactful Telemarketing Solutions Connect & Convert: Creating Impactful Telemarketing Solutions

Overview

Built around a tried and tested process known as The Call Cycle, this 2 hour workshop employs an engaging and easy-to-follow 5-point system that reduces the need for scripts and brings out the human side of telemarketing. The result? Trusted relationships built on a foundation of open communication and respect.

Upcoming sessions

Check out the details of our upcoming Connect & Convert: Creating Impactful Telemarketing Solutions workshops down below!

November 2025
25th
25th
Fast Track: Master Marketing Process,
Planning & Technology

16 Duke Street, Darlington
2pm-4pm
£150+VAT
December 2025
4th
4th
Fast Track: Master Marketing Process,
Planning & Technology

Online
9.30am-11.30am
£150+VAT


You can find our full training calendar here.

Our course objectives

  • Learn effective ways to build relationships with clients over the phone.

  • Find out how to start each call with confidence.

  • Make strides in your personal development with new techniques that open up conversation and strengthen communication

You will be learning all this from Mags Bradshaw, a Master British Certified Trainer who has been telemarketing for 30 years and has worked with all kinds of companies, ranging from local, national and international.

Looking for something else?

We are happy to deliver bespoke training and mentoring to support your business and people that power it.