Episode 8: ITS All About The Customer Experience

In this episode we talk to the fabulous Carole Knott, Head of Operations at independent systems integrator, ITS. Along with lots of banter and a bit of a local debate, we uncover:

  • What the customer journey looks like for ITS and why it’s so important

  • Marketing as an art

  • Vision, clarity and a bright future for ITS

If you've enjoyed Button Banter and would like to take the conversation further about what marketing means in your business, we'd love to hear from you! Contact us to book your free consultation today!