Investing In Business Development
Investing in training to support those people in your business who take calls is a significant part of your investment in your business development!
In many cases, other people in an organisation may answer the phone now and then – what are you currently doing to ensure consistency across the team?
Do you currently have an answering standard in place?
What impression do you want to give in those first few seconds of someone calling you?
How would you like the call to go and how do you want the caller to feel as they experience your business?
A big part of this is the motivation of the team and we have an engaging workshop that talks about connected thinking across your organisation and how to apply positivity in all calls answered in the business.